• Leadership Through Self-insight and Straight Talk - A leadership and motivation training course.
  
  
• Productive Dialogue in Groups and Teams - Group facilitation for learning effective listening and leadership skills through dialogue
  
  
• Effective Negotiation and Collaboration - High impact management strategies for conflict resolution

All of our services are designed to develop or improve a number of interrelated skills. The primary skills we address are:

• Identifying the “real issues” that are creating unproductive conflict
  
• Assessing yourself– seeing more clearly your own (or your team’s) “mindset” and how that mindset leads you to handle tough issues
  
• Listening actively – making sure you understand what others are saying and letting them know you understand
  
• Advocating effectively – clearly communicating your own point of view
  
• Inquiring effectively – asking the right questions at the right time
  
• Balancing effective advocacy and effective inquiry – using the right mix of questions and statements, so as to maximize mutual understanding while keeping the dialogue on track
  
• Testing inferences – surfacing important inferences you may be making privately, and finding effective ways to test these inferences publicly
  
• Thinking systemically – understanding how tough issues arise within a “whole system” of interpersonal relations, not in isolation
  
• Managing emotions that can hinder or derail productive dialogue
  
• Working through differences to produce mutually beneficial outcomes