Through effective listening and leadership skills, executives and managers are able to build effective communication in the organization or unit they lead. Such leaders consistently handle tough issues well and, through effective facilitation skills training, they are able to transmit this behavior to others in the organization. The ultimate results are better morale, higher productivity, and greater organizational effectiveness. To handle tough issues well, leaders need accurate self-insight and well-honed skills in productive dialogue.

The core business of PMC is helping leaders, teams, and whole organizations develop these self-insight and dialogue skills. Through our corporate management consulting and professional development workshops, we provide leaders with a toolkit of self-insight and dialogue skills, as well as management strategies for conflict resolution and team-building. In so doing, we help our clients improve the bottom line through greater effectiveness. Of course, bottom line results take time to appear, and are driven by intermediate results. The intermediate results of our services include the following:

• Greater self/team insight (through effective listening and leadership skills)
• Better working relationships (resulting from effective facilitation skills training)
• Healthier dialogue with less defensiveness (thereby promoting effective communication in the organization)
• Ability to disagree productively, rather than destructively (resulting from positive management strategies for conflict resolution)
• Higher standards of accountability, for yourself and others (through effective listening and leadership skills))
• Better decision making and follow-through on decisions (through management strategies for conflict resolution and team-building)
• Greater commitment to decisions and actions undertaken (resulting from effective listening and leadership skills training)
• Better collaboration (resulting from effective facilitation skills training)
• Faster adaptation to change (brought about by more effective communication in the organization as a whole)